klia2 Experience – October 14th 2014 [ Part 1 ]

I flew AirAsia to from Kuala Lumpur to Penang on Tuesday, October 14th 2014. The main purpose of the trip is to take a look at the newly-launched klia2 terminal and Penang International Airport which has been renovated recently.

Since it’s an early flight, I decided to come to the airport really early and spend half of my night there. I took the earliest bus available from KL Sentral, which is at 3 AM.

I took Skybus, the official shuttle bus for AirAsia. Other than KL Sentral, Skybus also offer service between 1 Utama and klia2, aimed for those who want to avoid KL traffic jam or just want to buy something at the shopping mall before boarding their aircraft.

klia2 Terminal, KL International Airport 2014-10-14 05.56.46
klia2 Terminal, KL International Airport 2014-10-14 05.56.46

It feels very much like an airport in a shopping mall rather than vice versa. There is A LOT of retail space available, making even one-day transit seems short for travelers.

klia2 Terminal, KL International Airport 2014-10-14 05.56.55
klia2 Terminal, KL International Airport 2014-10-14 05.56.55

Homegrown restaurant chain, Melur & Thyme will be operating in klia2 real soon.

 

klia2 Terminal, KL International Airport 2014-10-14 05.58.24
klia2 Terminal, KL International Airport 2014-10-14 05.58.24

For some unknown reasons, klia2 self check-in kiosks are there for months already but they have not been operating yet.

 

klia2 Terminal, KL International Airport 2014-10-14 05.58.44
klia2 Terminal, KL International Airport 2014-10-14 05.58.44

The food court is now operational and they offer a good array of Malaysian delicacies. Did I tell you it comes with an affordable price too?

There is also Kentucky Fried Chicken (KFC) on Level 2 and the server there is well-trained for tourists. Regardless whether I look Malaysian or not, they will greet and smile at me. There is quite a number of waitstaff in restaurants who only smile at you and treat you nice if you dress up real decent or look like tourists from Western countries.

 

klia2 Terminal, KL International Airport 2014-10-14 05.58.59
klia2 Terminal, KL International Airport 2014-10-14 05.58.59

Level 2M or 2 Mezzanine is dubbed as “relaxation zone with generous space to relax and unwind. Some overnight travelers even sleep here.

klia2 Terminal, KL International Airport 2014-10-14 05.59.07
klia2 Terminal, KL International Airport 2014-10-14 05.59.07
klia2 Terminal, KL International Airport 2014-10-14 05.59.50
klia2 Terminal, KL International Airport 2014-10-14 05.59.50

We can see most of the signages have estimated walking time displayed, enabling people who aren’t familiar with the airport to estimate their time walking to the gate. Being an airport with huge retail space, this will increase foot traffic into the shops.

 

klia2 Terminal, KL International Airport 2014-10-14 05.59.58
klia2 Terminal, KL International Airport 2014-10-14 05.59.58

One more minute to departures gate.

 

This is the end of Part 1, I will tell you more about klia2 in Part 2 soon.

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Passenger Service Charge (PSC) in Malaysian Airports

Malaysia Airports Logo
Malaysia Airports Logo

Passenger Service Charge is a fee charged to passengers departing from the respective airport.

The fees are collected by airlines during ticket purchase. However, it will only be handed over to the airport authority, Malaysian Airport Holdings Berhad (MAHB) upon completion of the flight. Therefore, for passengers who bought the ticket and not able to complete their flight is eligible for full refund.

The detailed charge table is displayed as below:

DepartingToPSC
Rural AirportsTo All DestinationsRM0
KLIA – Main Terminal Building & Regional Airports**All international destinationsRM65
KLIA – Main Terminal Building & Other AirportsAll domestic destinationsRM9
LCCT-KLIA & T2 Kota KinabaluAll international destinationsRM32
LCCT-KLIAAll domestic destinationsRM6
Secondary Airports : Alor Setar, Bintulu, Ipoh, Kuala Terengganu, Kota Bharu, Kuantan, Labuan, Lahad Datu, Limbang, Melaka, Miri, Mulu, Pangkor, Redang, Sandakan, Sibu, Tawau & Tioman (Effective 1.12.2010)All direct ASEAN destinationsRM26
Kota Kinabalu, Kuching, Labuan, and MiriBIMP-EAGA destinations:
Brunei, Balik Papan, Manado, Santos, Puerto Princesa and Zamboanga
RM26
Penang, Langkawi, Alor Setar, Kota Bharu and IpohIMT-GT destinations:
Medan, Banda Aceh, Padang, Nias, Hat Yai, Narathiwat, Trang, Nikhon Thammarat & Patani
RM2

Source: Malaysian Airports website

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